Nick Bailey oversees all support services provided by RE/MAX, LLC to its expansive network of franchisees and affiliates, with an unwavering focus on the relationship HQ has with Broker/Owners. Bailey drives the network’s business growth, professional development and engagement, and global and Canada organizations to ensure Broker/Owners maximize the advantages, tools and services available to them. Bailey rejoined RE/MAX as Chief Customer Officer in September 2019. A licensed real estate broker with 23 years of real estate industry experience, he first joined RE/MAX in 2001 as a management consultant. Within two years, he was promoted to Vice President, Regional Services. During his initial 12-year tenure, he drove tremendous growth by concentrating on franchisee success and relationships. His previous experience includes being a Sr. Vice President at Market Leader, a Vice President at Trulia/Zillow and, most recently, the President and CEO of Century 21. Originally from Wyoming, Nick bought his first investment property as a teen and earned his real estate license at 21. He is a Certified Real Estate Brokerage Manager, Accredited Buyer Representative and Certified Distressed Property Expert.